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AMRescue Photo Recovery Advanced
Official User Manual

AMRescue Photo Recovery Advanced

Recover deleted and lost photos, videos, and audio from your PC drives, memory cards, and USB storage.

Version 7.0WindowsPhotos · Videos · AudioQuick & Deep Scan
Step 1 — Select Drive
Choose the drive, the file types, and a scan mode, then click Start Scan.
Step 2 — Scan & Preview
Browse the results, preview files, and tick the ones you want back.
Step 3 — Recover Files
Choose a different drive and click Start Recovery.

1Introduction

AMRescue Photo Recovery Advanced is a Windows application that finds and recovers deleted or lost photos, videos, and audio files from internal drives, external drives, USB sticks, and memory cards. It scans the drive, lists everything it finds, lets you preview files, and copies the ones you select to a safe location.

Key Capabilities

Your Drive Is Only Read, Never Changed

The software scans the source drive in read-only fashion. Recovered files are copied to a different drive that you choose. The software does not allow saving to the drive being scanned.

2System Requirements

ComponentRequirement
Operating SystemWindows 8 / 10 / 11 (64-bit recommended)
RAM4 GB minimum, 8 GB or more recommended for large drives
Disk Space250 MB for installation, plus free space on a second drive for recovered files
Display1280 × 768 minimum, 1920 × 1080 recommended
InternetOnly for Online Activation (Offline Activation is available)
Administrator Privileges

Installation, and reading a whole drive, may require administrator rights. If your organisation restricts software installation, contact your IT administrator first.

3Installation

1
Download the Installer

Visit www.amrescue.com and download the AMRescue Photo Recovery Advanced installer.

2
Run the Installer

Double-click the downloaded .exe file. If Windows User Account Control asks for permission, click Yes.

3
Accept the License Agreement

Read the End-User License Agreement and click I Agree.

4
Choose Install Location

The default location is recommended. Click Browse only if you need a custom folder.

5
Finish and Launch

Click Install, then Finish. Open the app from the Desktop shortcut or Start Menu → AMRescue.

Important: Install on a Different Drive

If you are recovering files from your C: drive, avoid installing, downloading, or saving anything new to it. New data can overwrite deleted files permanently.

4License Activation

You can use the software in Demo Mode without activation. Demo Mode lets you scan and preview, but recovery is locked. If you click Start Recovery in Demo Mode, a message tells you that saving recovered files requires the licensed version. The status bar and Menu → About always show your current mode.

Demo Mode (Unlicensed)

✔ Select drive and run Quick / Deep Scan
✔ Browse results in all three views
✔ Preview files
✔ Search, sort, Save Scan, Resume Scan
✘ Recover (save) files

Licensed (Full Version)

✔ Everything in Demo Mode
✔ Recover selected files
✔ Preserve folder structure
✔ Duplicate renaming
✔ Recovery summary report
Menu with activation options
Menu → Activate Online… / Activate Offline… / Get License / Buy Now…

4.1 Online Activation

The fastest method. Requires an internet connection.

1
Open the Menu

Click Menu at the top right, then Activate Online…

2
Enter Your Activation Key

Paste the key from your purchase confirmation email into the Activation Key box.

3
Click Activate

The software contacts the AMRescue activation server and validates your key.

4
Activation Successful

A message shows your expiry date and “Full recovery is now unlocked.” Click OK.

Online Activation dialog
Online Activation dialog
Activation Successful
Activation successful
Server Timeout?

If the server does not respond, try again or use Offline Activation.

4.2 Offline Activation

Use this if the PC has no internet access or your network blocks the activation server.

1
Open Offline Activation

Click Menu → Activate Offline…

2
Copy Your Registration ID

Click Copy ID. The button changes to “Copied!”

3
Request Your Keys

Send the Registration ID to AMRescue support (see Support & Contact) to receive your Activation Key and License Key.

4
Enter the Keys

Paste both keys, choose the License Duration that matches your purchase, and click Activate.

5
Activation Successful

A message confirms activation and shows the expiry date. Click OK.

Offline Activation dialog
Offline Activation dialog
Offline activation successful
Offline activation confirmed
Keys Are Tied to One Computer

Your Registration ID is unique to this PC, and the keys only work with that ID and the chosen license duration. When a license expires, use Menu → Renew / Extend License… to renew.

5Interface Overview

The window follows a three-step flow shown along the top: Select Drive → Scan & Preview → Recover Files.

Main window
Step 1 — Select Drive (main window)
AreaDescription
Header ButtonsMenu (activation, manual, support, About, Exit) and New Scan (resets the app for a fresh scan).
Step IndicatorShows your current step: Select Drive, Scan & Preview, or Recover Files.
Available DrivesLists fixed and removable drives with label, size, and file system.
File Types to RecoverTick Photos, Videos, and/or Audio.
Scan ModeQuick Scan or Deep Scan.
Before You Start / WarningReminders to stop writing to the drive and never save to the same drive.
Resume ScanLoads a previously saved .dat scan instead of scanning again.
Status BarShows messages, license status, and the app version.

6Step-by-Step Recovery Guide

Before You Start

As soon as you notice files are missing, stop using the affected drive. Do not copy, install, or download anything to it. New data can overwrite deleted files for good.

6.1 Step 1 — Select Drive, File Types & Scan Mode

1
Select the Drive

Click the drive that held your lost files. The selected drive is highlighted and appears under Selected Drive on the right.

2
Choose File Types

Tick Photos, Videos, and/or Audio. Un-ticking types you do not need makes scanning faster.

3
Choose a Scan Mode

Quick Scan is fast and finds recently deleted files. Deep Scan is thorough and gives maximum recovery, but takes longer (about 15–30 minutes, depending on the drive).

4
Click Start Scan →

The scan begins and the app moves to Step 2.

Select drive and file types
Choose the drive and the file types
Select scan mode
Choose a scan mode and click Start Scan
Which Mode First?

Start with Quick Scan. If your files are not listed, run a Deep Scan. If a Quick Scan finds nothing, the software suggests trying Deep Scan.

6.2 Step 2 — Scan & Preview

While scanning, a progress bar shows the percentage complete and the number of files found so far. Results appear as they are found, and you can Cancel Scan at any time to keep and browse the partial results.

Scanning in progress
Scan in progress

Three ways to view results

ViewWhat it shows
System ViewYour files in their original folder structure, like File Explorer. Pick a folder on the left to list its files.
File TypeFiles grouped by category (Photo, Video, Audio) and then by format (JPG, PNG, HEIC, and so on), with counts.
Deleted OnlyOnly files marked DELETED, shown under “Lost Files”.
System View
System View: original folder structure, file list, and preview
File Type view
File Type view: files grouped by format
Deleted Only view
Deleted Only view: files with the red DELETED status

Status labels

Working with the results

Preview Messages

“Preview not supported for this file type” appears for formats such as SVG. “Preview not available — file may be corrupted” means the data may be damaged or partly overwritten. Such files can still be recovered, but may not open correctly.

6.3 Choose the Files to Recover

1
Tick Files or Folders

Use the check boxes next to individual files, next to folders in the left tree, or the Select All boxes. Select All and Clear All in the toolbar select or deselect everything.

2
Check the Count

The bottom of the list shows how many files are selected (for example “8 selected”).

3
Click Proceed to Recovery →

This moves you to Step 3.

Selecting files
Selected files and the Proceed to Recovery button
Tip

Selections are kept when you switch between System View, File Type, and Deleted Only, so you can mix views to build your list.

6.4 Step 3 — Recover Files

The Recover Your Files page shows a summary of how many files and how much data you selected.

1
Choose a Destination

Click Browse… and pick a drive in the Select Destination Drive window. The scanned drive is shown as “Same as source (not allowed)” and cannot be chosen.

2
Pick a Folder (optional)

Select a folder on the chosen drive, use Make New Folder, or click OK to use the drive root. The software creates a folder named AMRescue Recovered Data inside your selection.

3
Set Recovery Options

Preserve original folder structure recreates the original folders. Automatically rename duplicate files avoids overwriting files with the same name.

4
Click START RECOVERY

A progress window shows overall progress (for example “148 / 77,028 files”), estimated time remaining, and the current file. Click Cancel to stop.

5
Review the Report

The Recovery Complete window shows counts for Recovered, Skipped, Overwritten, and Failed, and the save location. Click Open Folder to see your files.

Select destination drive
Select a destination drive different from the scanned drive
Browse for folder
Choose a folder, or click OK to use the drive root
Recovery in progress
Recovery in progress
Recovery complete
Recovery summary and Open Folder button
License Required

Recovery is available only in the licensed version (see License Activation).

If a file already exists

If a file with the same name is already in the destination, a prompt offers: Overwrite, Overwrite All, Skip, Skip All, Rename (saves with a unique name), or Cancel (stops the recovery).

Recovery Errors

If the destination drive becomes full, recovery stops with a “Disk full or write error” message. Free up space or choose another drive and recover the remaining files again. Files that cannot be read are counted as Failed.

6.5 Save Scan & Resume Scan

Deep scans on large drives can take a long time. Save your results to avoid repeating the scan.

1
Click Save Scan

After the scan finishes, click Save Scan in the toolbar. It is available once scanning has completed.

2
Save the .dat File

Choose a location. The suggested name looks like AMRescue_Scan_C_20261020_153000.dat (drive, date, and time).

3
Resume Later

On the Select Drive page, click Resume Scan and open the .dat file. The results load immediately.

Save Scan button
Save Scan stores your results in a .dat file
Resume Scan button
Resume Scan loads a saved scan
Save Scans Elsewhere

Do not save the .dat file on the drive you are recovering from. Also, files on the drive can change after a scan, so recover soon after scanning. To start over, use New Scan. If a scan is running, you are asked to confirm.

7Supported File Formats

CategoryFormats
Photos.jpg .jpeg .png .bmp .gif .tif .tiff .webp .ico .heic .heif, plus other image types such as RAW, SVG, CUR, EPS, PPM, and XBM, which appear in File Type view when found
Videos.mp4 .avi .mov .mkv .wmv .m4v .mpg .mpeg .flv .webm .3gp
Audio.mp3 .wav .aac .flac .ogg .m4a .wma .opus .m4b .aiff
About Previews

Common image formats, plus video and audio, can be previewed. Some formats (for example SVG) show file details only. A file can still be recovered even when no preview is available.

9Frequently Asked Questions

Can I try the software before buying?

Yes. Demo Mode needs no activation. You can scan drives, browse results, and preview files. Recovering (saving) files requires a license.

Why can't I save recovered files to the same drive?

Writing to the scanned drive could overwrite the very data you are trying to recover. The software blocks this and requires a different drive. Use an external drive, USB stick, or second internal drive.

What is the difference between Quick Scan and Deep Scan?

Quick Scan is fast and looks for recently deleted files. Deep Scan is slower (typically 15–30 minutes) but more thorough, and can find files Quick Scan misses.

My file shows “FOUND” and not “DELETED”. What does it mean?

FOUND means the file exists on the drive. DELETED means the file was deleted and is still recoverable. Both can be selected and recovered.

The preview says the file may be corrupted. Can I still recover it?

Yes, you can still recover it, but the file may be damaged if parts of it were overwritten. The more the drive has been used since deletion, the lower the chance of a perfect recovery.

Where are my recovered files saved?

In a folder named AMRescue Recovered Data inside the location you chose. The Recovery Complete window shows the path and has an Open Folder button.

Can I stop a scan or a recovery?

Yes. Click Cancel Scan during a scan to keep partial results, or Cancel in the recovery progress window to stop recovery.

Do I have to scan again every time?

No. Use Save Scan to store results in a .dat file, then Resume Scan to load it later.

No files were found. What should I do?

Run a Deep Scan, check that the correct drive and file types are selected, and stop using the drive. If files were overwritten, they cannot be recovered.

My network blocks the activation server. What can I do?

Use Offline Activation (section 4.2). Copy your Registration ID and send it to AMRescue support to receive your keys.

My license shows as expired or invalid.

Licenses are tied to your computer and have an expiry date. If a license has expired, or it was activated on a different computer, the software returns to Demo Mode. Use Menu → Get License / Buy Now… to renew, or contact support.

10Support & Contact

If you need help that is not covered in this manual, contact us using the options below.

Buy / Renew License
Buy Now
License Agreement
amrescue.com/terms.php
Thank you for choosing AMRescue
We hope the software helps you get your precious memories back.
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